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    Nuttapat
    15 December 2025 at 6:54 pm #501191

    Hello,

    I am writing to request assistance regarding a payment issue. I have already completed the payment; however, I did not receive the license required to access the system.

    The payment was successfully charged, but the system displayed a message indicating that the transaction had timed out and then exited. I have already attached the proof of payment from Thailand for your reference.

    I would appreciate your assistance in reviewing this matter and advising on the next steps.

    Thank you very much for your support.

    Kind regards,