[EA Support]

EA Support

4 August 2023 at 1:29 pm #678

>> I had 2.6.11 installed and I did an update install on top of that.
>> Can I remove this install and reinstall 4.0.4?

You can reinstall 2.6.11 and it will replace 4.0.4.

However, we’ve just released 4.0.5 which should address the problem you’ve described. Unfortunately changes in then underlying GUI toolkit – not our code – caused a long list of problems with the UI, including tabs missing and menu problems.

Let us know if 4.0.5 is working.

Best regards,
EA Support

[EA Support]

EA Support

3 August 2023 at 12:25 pm #676

The copying should be possible. We’ll take a look and get back to you.

Best,
EA Support

[EA Support]

EA Support

2 August 2023 at 9:52 pm #671

Are you on macOS or Windows?

If on macOS,
– are you using the ARM or Intel version?
– are you copying the app from the DMG into the Applications folder and running it from there? (There can be licensing issues if running the app directly from within the DMG file.)

If on Windows, what Windows version do you have?

If you reinstall 2.6.11, does the app, including the licensing, work as normal?

Could you email us the files from the old system you’re trying to load?

Best,
EA Support

• This reply was modified 3 years ago by EA Support.
• This reply was modified 3 years ago by EA Support.

[EA Support]

EA Support

10 July 2023 at 11:59 am #668

Excellent!

[EA Support]

EA Support

10 July 2023 at 11:40 am #666

Hi acmcool,

A few questions:
– What versions of SMAART and FIR Designer M are you using? (Which SMAART 9 product?)
– In SMAART, in Options->API, is the API set to enabled and have you subsequently restarted SMAART?
– Is your macbook air connected to a Wifi network when running both SMAART and FIR Designer M?

Best,
EA Support

[EA Support]

EA Support

18 April 2023 at 10:35 pm #654

Great!

[EA Support]

EA Support

18 April 2023 at 9:34 pm #651

I’ve looked over your system and in the IIR filters, there may be too many biquads. (I parametric = 1 biquad. For HPF’s and LPF’s, each order 2 = 1 biquad; so a 4th order HPF = 2 biquads.) The Lake API has a comment that hardware limits the number of biquads, shared across all channels, to 37. Your system has.

Channel 1 = 12
Channel 2 = 14
Channel 3 = 12
Total = 38

Maybe remove a few filters and see if the “invalid parameter” error goes away. We don’t access to our Lab Gruppen test hardware for about a week, so we can’t test your system until next week.

Best regards,
EA Support

[EA Support]

EA Support

18 April 2023 at 6:38 pm #649

Hi Helge,

>> Also, is there a way of making the LM behave as a 2 in/6 out with the FIR module from Eclipse?
>> I got an error message when I tried to load the open module in module B saying I had to load it in module A.
>> It loads in module A setting up LM26 as a 1 in/3 out processor.

I don’t know specifically about the LM26 but on the original PLM amplifiers (not the PLM+), a FIR 3-way replaces two classic modules, and so must be loaded into module A. These PLM’s cannot run XP modules and cannot run two FIR 3-way modules, and from what you describe I suspect your LM26 is similar.

>> I tested FIR Designer M with Lake LM26 last night.
>> I have successfully loaded all 3 outputs in my design LM26 by loading them one at a time from a new, empty project.

Sorry, I’m a bit confused. FIR Designer M pushes all channels, and input IIR’s, to the Lake module at once. How are you loading them into the LM26 one at a time?

>> Lake Controller error code 2.
>> A invalid parameter was provided.

The Lake FIR 3-way has specific sample rate requirements. The input IIR’s run at 96 kHz. The output channels can be any combination of 12 and 24 kHz OR uniquely 12,24 & 48 kHz (in any order). These samples rates can be set on the FIR Designer M “Setup” tab. Even if no input IIR’s are used in your design, the input sample rate must be set to 96 kHz.

If none of this helps, email us the system (FDS) and channel (FDP) files, and we’ll take a look.

Best regards,
EA Support

[EA Support]

EA Support

13 April 2023 at 3:09 pm #646

Noted.

Best,
EA Support

[EA Support]

EA Support

16 March 2023 at 10:11 am #639

Noted. Thanks.

EA Support

[EA Support]

EA Support

6 March 2023 at 9:37 am #634

Thanks for the files.

Impulse.txt loads fine.
RTA.txt is missing phase but we’ll have an update out shortly to just load the magnitude.

Regarding SMAART control, a TF average is streaming fine from SMAART v8 to FIR Designer here. However all TF’s that are used in the TF Average and the TF Average need to be “Active.” Just check the “Active” checkbox for each TF in the SMAART Control “SMAART Measurements” list, or turn them on in SMAART itself.

Best regards,
EA Support

[EA Support]

EA Support

6 March 2023 at 7:50 am #633

>> But REW RTA Window > Save Current > Export to txt > Import FIR-designer > impossible..please try to test it.

Have you compared the format of your REW RTA TXT file to the examples on our Import File Formats Page? If it does match but still won’t load, email us the file and we’ll take a look. The address is on the https://eclipseaudio.com/contact/ page.

>> I’m using Smaart version 8.

Thanks. We’ll take a look at the TF averaging.

Regards,
EA Support

[EA Support]

EA Support

5 March 2023 at 6:20 pm #628

Hi Eddie,

REW has multiple and different export formats. The page

Loudspeaker Measurement Import File Formats

shows two REW formats our software can import.

Regarding FIR Designer’s SMAART control, streaming of a TF average is not a scenario we have specifically tested. Which SMAART product and version are you using?

Regards,
EA Support

[EA Support]

EA Support

3 March 2023 at 9:16 pm #623

The IIR tab of FIR Designer can export raw coefficients for all IIR filters to a summary txt file, and the raw coefficients can be entered in this block.
https://wiki.analog.com/resources/tools-software/sigmastudio/toolbox/filters/general2ndorder/iircoefficient

We’re not familiar with the math behind the Sigma Studio IIR filters. Of the IIR modes we do support, some were created in partnership with the specific brand, and some we figured out through trial and error. We haven’t investigated Sigma Studio IIRs.

Best regards,
EA Support

[EA Support]

EA Support

17 February 2023 at 9:15 pm #621

Hi,

Since you only have the FIR filter coefficients at 48 kHz, try the following:
– start FIR Designer with an empty, new project,
– load the FIR filter onto the Target tab (in “File”) and uncheck both “Mag only” and “Phase only”
– set the “Design sample rate” to 96 kHz
– use the various FIR tabs to match the target response. (If the filter is fairly simple, the Auto Mag and Auto Phase may be enough to match the target.)
– on the “Export” tab, set the Filter length to 300 taps or longer and adjust the Filter delay to minimise the “Total Error.”
– then export to whatever file format you need.

We don’t have a separate converter tool right now, but we are thinking of making one. And obviously if you had the original FIR Designer project file, just changing the “Design sample rate” to 96 kHz and doubling the “Filter length” and “Filter delay” numbers would get you straight to a result.

Best regards,
EA Support